We're here to help with any questions or concerns
We deliver throughout Miami-Dade and Broward counties, including Miami Beach, Coral Gables, Kendall, Hialeah, Fort Lauderdale, Hollywood, and Pembroke Pines. Same-day delivery is available for orders placed before 2 PM.
All orders are shipped in plain, unmarked packaging with no indication of the contents or our company name. Your privacy is our top priority.
Standard delivery is $9.99. Same-day delivery is $19.99. Free delivery on orders over $75 within Miami-Dade County.
Yes! You can pick up your order at our Miami store location: 351 NE 79th Street, Miami, FL 33138. Store pickup is free and available during our business hours: Monday-Saturday 10AM-8PM, Sunday 12PM-6PM. We'll notify you when your order is ready for pickup.
Our store is located at 351 NE 79th Street, Miami, Florida 33138, United States. We offer free parking and a discreet entrance for your privacy. You can visit us to browse our products in person or pick up online orders.
Due to the intimate nature of our products, we only accept returns for defective items within 30 days of purchase. All items must be in original, unopened packaging.
Contact our support team with your order number and reason for return. We'll provide a return authorization and instructions.
Click "Sign In" and then "Forgot Password" to receive a password reset link via email. If you continue having issues, contact our support team.
Yes! You can save multiple addresses in your account profile for easy checkout and delivery to different locations.
We use SSL encryption for all transactions and never store your payment information. Your personal data is protected according to industry standards and privacy regulations.
Never. We do not sell, share, or distribute your personal information to any third parties except as required for order fulfillment and delivery.